Return and Refund

Order Cancellation Policy

Orders can be cancelled any time before they are shipped. If your order has already been paid for and you wish to make changes or cancel it, please contact us within 12 hours of purchase.
Once the packaging and shipping process has begun, the order can no longer be cancelled.

Refund Policy

We offer a 100% money-back guarantee for any products that arrive defective or damaged during shipping. Simply contact us, and we will provide a return address along with the option for a replacement or full refund.

If you are not satisfied with your purchase, please reach out to our support team — we’ll do our best to resolve the issue.

Please note:

• Customers are responsible for paying return shipping costs.

• Refunds will not be issued if:

  • The order fails to arrive due to reasons within your control (e.g., incorrect shipping address).

You may submit a refund request within 15 days after the guaranteed delivery period (45 days) has expired. To request a refund, please contact us via our Contact Us page.